Privacy policy
A static website that collects nothing, and a firm that holds client records only as long as the law requires.
This policy explains how Neo International ("Neo Finance", "we") handles personal information in connection with this website and our services. It was last reviewed on 18 August 2026.
What this website collects
This site is a static website. It contains no contact forms, no account system, no advertising trackers and no analytics cookies set by us. We do not ask you to submit personal information through this website.
The site loads a web font from Google Fonts, which means your browser makes a request to Google's servers and Google will receive your IP address and browser information in the ordinary course of serving that request. Our hosting provider also records standard server logs, which may include IP addresses, for security and operational purposes.
Information you send us directly
If you contact us by email, telephone or messaging, we receive whatever information you choose to send. We use it to respond to you and, if you become a client, to provide our services. We do not sell it, and we do not use it for marketing unrelated to your enquiry.
Client information
Where we act for you, we process the financial and personal information necessary to deliver the engagement — accounting records, payroll data, identification documents and correspondence. We hold it for as long as the engagement requires and thereafter for the periods that UAE tax, anti-money-laundering and professional record-keeping obligations require, which for tax records is generally seven years.
Who we share it with
Only where necessary: the cloud accounting and document platforms we use to deliver the service; the independent registered auditor appointed for your engagement, where one is appointed; government authorities where we file on your behalf or where disclosure is legally required; and other Neo group practices where you have engaged them. We do not sell personal information to anyone.
Your rights
You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to retain it. Email admin@neofinance.ae and we will respond.
Changes
We may update this policy. The review date at the top of this page shows when it was last changed.